Required Documentation

Documentation Checklist

If you have already filed your claim online, we will need additional documentation to process your claim. Please see the checklist below for what may be required for your claim type(s).

  • Please make copies of all your documents and receipts for your personal records.
  • Reference your claim number on every piece of documentation submitted.
  • Once all necessary information has been obtained, we will process your claim within seven business days.

Note: If you are filing a claim for medical reasons, you must send us a completed Physician's Statement Form (PDF).

Claim Type

Claim Definitions

If you need additional assistance, Allianz Global Assistance claim representatives are available 24 hours a day, seven days a week at 1-888-497-6992.