Required Documentation

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• Trip Itinerary: This applies to all trip components for which you are claiming (air, cruise, tour, etc.).
  • If you do not have copies available, contact your travel agent or travel supplier.
  • Your trip itinerary should include traveler information, trip details, a breakdown of costs, and payment information.
• Proof of Payment: Receipts for all expenses you have paid and are related to your claim. Examples include credit card statements, and/or cash receipts.
• Penalty/Refund Information, if applicable: Penalty schedule and actual amount of any refunds or penalties from your travel agency or travel supplier, and/or proof that the booking was non-refundable.
• Proof of incident: If the claim is non-medical, we will need documentation supporting the reason for the cancellation or interruption. This may include documents such as a police report or death certificate.

• Trip Itinerary: This applies to all trip components for which you are claiming (air, cruise, tour, etc.).
  • If you do not have copies available, contact your travel agent or travel supplier.
  • Your trip itinerary should include traveler information, trip details, a breakdown of costs, and payment information.
• Proof of Payment: Receipts for all expenses you have paid and are related to your claim. Examples include credit card statements, and/or cash receipts.
• Penalty/Refund Information, if applicable: Penalty schedule and actual amount of any refunds or penalties from your travel agency or travel supplier, and/or proof that the booking was non-refundable.
• Proof of incident: If the claim is non-medical, we will need documentation supporting the reason for the cancellation or interruption. This may include documents such as a police report or death certificate.

• Proof of the delay – Depending on the reason for the delay, this could be documentation from your travel supplier, or a police/accident report.
• Receipts – receipts for all expenses related to your claim

• Medical Bills – Please provide copies of all medical bills you receive
• Accident Report – If applicable, please provide a copy of the accident report that caused the incident.

• Medical Bills – Please provide copies of all medical bills you receive
• Accident Report – If applicable, please provide a copy of the accident report that caused the incident.

• Rental Car Agreement: this should be provided by the rental agency when you pick up the car.
• Repair Bill
• Itinerary/Invoice for Rental Car Reservation: this should include the dates of the rental period, and the amount paid for the rental
• Police Report

• Common Carrier Claim Form/Determination - If your baggage is damaged or lost by the travel supplier, you will need to notify and file a claim with the supplier. We are secondary in coverage and will require a claim form and the determination before we can move forward with your claim.
• Incident Report - a copy of the report made to the authorities if your baggage is stolen, lost or damaged.
• Receipts - You will need to provide receipts for any items being claimed that are lost, damaged or stolen.

• Proof of the delay – a copy of the report or other documentation you receive from your travel carrier that indicates the bags were delayed.
• Receipts – receipts for the purchase of necessary items due to your bags being delayed.

• Proof of payment/receipts – for prepaid, unused trip expenses and change fees and additional transportation, hotel or meal expenses.
• Proof of the cause of the missed connection – as an example, if you miss your connection or cruise due to a flight cancellation or delay due to severe weather, we will need proof of the delay or cancellation.

• Copy of medical records, death certificate or other applicable official reports.

• Unused tickets
• Proof of Payment: Receipts/credit card statement for purchase of tickets
• Proof of incident: Documentation supporting the reason for the cancellation.

• Trip Itinerary: This applies to all trip components for which you are claiming (air, cruise, tour, etc.)
  • If you do not have copies available, contact your travel agent or travel supplier.
  • Your trip itinerary should include traveler information, trip details, a breakdown of costs, and payment information.
• Proof of Payment: Receipts for all expenses you have paid and are related to your claim. Examples include credit card statements, and/or cash receipts.
• Penalty/Refund Information, if applicable: Penalty schedule and actual amount of any refunds or penalties from your travel agency or travel supplier, and/or proof that the booking was non-refundable.
• Proof of incident: If the claim is non-medical, we will need documentation supporting the reason for the cancellation or interruption. This may include documents such as a police report or death certificate.

• Trip Itinerary: This applies to all trip components for which you are claiming (air, cruise, tour, etc.)
  • If you do not have copies available, contact your travel agent or travel supplier.
  • Your trip itinerary should include traveler information, trip details, a breakdown of costs, and payment information.
• Proof of Payment: Receipts for all expenses you have paid and are related to your claim. Examples include credit card statements, and/or cash receipts.
• Penalty/Refund Information, if applicable: Penalty schedule and actual amount of any refunds or penalties from your travel agency or travel supplier, and/or proof that the booking was non-refundable.
• Proof of incident: If the claim is non-medical, we will need documentation supporting the reason for the cancellation or interruption. This may include documents such as a police report or death certificate.

• Common Carrier Claim Form/Determination - If your baggage is damaged or lost by the travel supplier, you will need to notify and file a claim with the supplier. We are secondary in coverage and will require a claim form and the determination before we can move forward with your claim.
• Incident Report - a copy of the report made to the authorities if your baggage is stolen, lost or damaged.
• Receipts - You will need to provide receipts for any items being claimed that are lost, damaged or stolen.

• Original loss report and claim determination from the common carrier verifying that the equipment was lost or damaged, if applicable.
• Original police report or other reports from local authorities verifying that the equipment was stolen, if applicable.
• Original receipts or credit card statement and list of stolen, damaged or lost equipment.
• Repair estimate, if the equipment is damaged.
• Proof of loss providing amount of loss, date, time and cause of loss.

• Proof from the common carrier that your equipment was damaged, lost or delayed, if applicable.
• Original police report or other reports from local authorities verifying the theft of your equipment, if applicable.
• Original receipt for the equipment rental costs.

• Unused tickets/registration fees
• Proof of Payment: Receipts/credit card statements for all expenses you have paid and are related to your claim.
• Proof of incident:  documentation supporting the reason for the cancellation or interruption. This may include documents such as a police report or death certificate.
• Penalty/Refund Information, if applicable: Actual amount of any refunds or penalties and/or proof that the tickets/registration fees were non-refundable.

• Proof of the Missed Port of Call: For example, if you miss one or more ports and the cruise line provides you with written or electronic notification of the missed port(s).