Allianz - Travel
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COVID-19: 5 Real Customer Perspectives

Allianz - testimonials

COVID-19 may have complicated travel for the time being, but we're still here to provide exceptional help. From emergency medical assistance to making it simpler to file a claim, here are five real customer testimonials about getting help from Allianz Travel Insurance during these uncertain times.

Testimonials

1. “You guys did a great job in the midst of a health crisis. We needed to use the policy for our own health reasons not linked to current situation. I understand my expectations needed to be flexible in regards to the increase in claims you have had and you did an excellent job despite all the problems you may have been facing. Great Job!!”
Cortney G., March 2020.

2. “Every contact that we had with Allianz representatives was wonderful. Very comforting and helpful during my husband’s illness in Mexico as well as once we returned home. They contacted us by phone to follow up and were always so helpful. They explained how to move forward with the claim and were genuinely interested in my husband’s progress. We have already recommended Allianz to friends and told them we will never travel without it. Thank you all for your help during such a stressful time.”
Louis B., April 2020.

3. “Although we had to cancel our trip due to health issues during this crisis, which was so disappointing, your agency made this less complicated and it was done very professionally and it was a pleasure to deal with. I highly recommend your agency. Thank you.”
Geraldine C., April 2020.

4. “Extremely pleased with your entire operation! From my first call asking what to do and then the rest being entirely online communication and submission of receipts, etc., it was a seamless process! As soon as we begin flying again I will be sure to purchase this insurance for every trip we take. Thank you so much and stay well!”
Michele D., April 2020.

5. “Thank you for providing a way for us to travel with a feeling of security.”
Robert S., May 2020.

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