We are currently experiencing high call volume. To avoid long wait times, please use our self-service options on this website.

IMPORTANT: Our travel protection plans generally do not cover losses related to COVID-19.  For more details, please read our coverage alert.  Additionally, given the rapid rise in travel bans, please ensure that no travel ban is in place during your dates of travel prior to purchasing a travel protection plan.  Our plans do not cover losses directly or indirectly due to government-imposed travel bans or similar restrictions related to COVID-19, and we therefore highly recommend that you do NOT purchase a travel protection plan for such conditions.

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How Can We Help? Assistance is our business - simply complete the information below, and a member of our customer service team will respond to you as soon as possible.

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Thank you for submitting your e-mail. Assistance is our business. A member of our customer service team will respond to you within 48 hours.

Please feel free to contact us with any questions or comments you may have:

Mail: Allianz Global Assistance
P.O. Box 71533
Richmond, VA 23255-1533

May 21, 2018