IMPORTANT: Our plans may limit or exclude coverage and assistance services resulting from specific events, including, for example, COVID-19 and the Russian armed forces invasion of Ukraine. Before you purchase a plan, please read our Coverage Alerts.

Coverage Alerts

Travel insurance is designed to protect you from financial losses due to unforeseeable events. That means benefits may not apply for events that were public knowledge when you purchased your plan. For your convenience, you can refer to this page for coverage alerts on some known and foreseeable events that may not be covered.

Events listed below are considered known and foreseeable, as of the dates posted with them. Be sure to revisit this page to check for new coverage alerts when reviewing your travel insurance plan documents.

UPDATED MARCH 1, 2022

The information in this Coverage Alert is current as of the time of publication but is subject to change as the situation develops.

COVID-19 is a known and evolving epidemic that is affecting travel worldwide, with continued spread and impacts expected. COVID-19 became a known event on January 22, 2020 and was recognized as an epidemic as of February 3, 2020.

Allianz Global Assistance is currently assisting customers 24/7/365 who wish to change their travel plans, need travel assistance or would like to file a claim. We are here to fully understand the nature of your situation and provide assistance and applicable coverage under your plan. Our assistance team is ready to help all of our customers who need help while traveling, such as locating medical facilities or rebooking transportation.

We urge any customer who has a medical issue while traveling or who has any other question regarding their plan to call us. We review every claim based on its unique facts and circumstances and are happy to answer any questions you may have.

Our plans may limit or exclude coverage and assistance services resulting from COVID-19. Certain plans now include specific covered reasons related to COVID-19, and certain temporary accommodations may be available. Before you purchase a plan, please read our COVID-19 Coverage Alert.

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UPDATED MARCH 8, 2022

The information in this Coverage Alert is current as of the time of publication but is subject to change as the situation develops.

On February 24, 2022, Russian armed forces invaded Ukraine, resulting in continuing and widespread destruction of property, injuries, and loss of life. As a company of people who value caring for others, we express our deepest sympathy to all those whose families and loved ones have been affected by these atrocities and the ensuing humanitarian crisis. These events have led to the issuance of broad restrictions on travel in and through Ukraine, Russia and surrounding countries, including restrictions on airspace, causing ongoing travel disruptions and cancellations in that region and beyond.

Our plans may limit or exclude coverage and assistance services resulting from the Russian armed forces’ invasion of Ukraine. Before you purchase a plan, please read our Ukraine Coverage Alert.

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Terms, conditions, and exclusions apply. Please see your plan for full details. Benefits/Coverage may vary by state, and sublimits may apply.

*A travel supplier's cessation of operations due to its financial circumstances may not be available as a covered reason under all plans.
*Rental Car Damage and Theft Coverage, when purchased as part of an annual plan, is not available to KS, TX, and NY residents. For WA residents, it may not be available in all plans. See your plan details for additional information.

Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.

IMPORTANT: Our plans may limit or exclude coverage and assistance services resulting from specific events, including, for example, COVID-19 and the Russian armed forces invasion of Ukraine. Before you purchase a plan, please read our Coverage Alerts.

Coverage Alerts

LATEST EVENTS

2019 Novel Coronavirus/COVID-19

Russian Invasion of Ukraine