June 1, 2020
Due to travel restrictions, plans are only available with travel dates on or after
Due to travel restrictions, plans are only available with effective start dates on or after
Travel insurance is designed to protect you from financial losses due to unforeseeable events. That means benefits may not apply for events that were public knowledge when you purchased your plan. For your convenience, you can refer to this page for coverage alerts on some known and foreseeable events that may not be covered.
Events listed below are considered known and foreseeable, as of the dates posted with them. Be sure to revisit this page to check for new coverage alerts when reviewing your travel insurance plan documents.
The information in this Coverage Alert is current as of the time of publication but is subject to change as the situation develops.
COVID-19 is a known and evolving epidemic that is affecting travel worldwide, with continued spread and impacts expected. COVID-19 became a known event on January 22, 2020 and was recognized as an epidemic as of February 3, 2020.
Allianz Global Assistance is currently assisting customers 24/7/365 who wish to change their travel plans, need travel assistance or would like to file a claim. We are here to fully understand the nature of your situation and provide assistance and applicable coverage under your plan. Our assistance team is ready to help all of our customers who need help while traveling, such as locating medical facilities or rebooking transportation.
We urge any customer who has a medical issue while traveling or who has any other question regarding their plan to call us. We review every claim based on its unique facts and circumstances and are happy to answer any questions you may have.