On January 7, 2015, suspected terrorists attacked a newspaper office in Paris. Our sympathies go out to those who have been impacted by this terrible violence.
Allianz Global Assistance customers who are planning to travel to Paris within the next 30 days should review their travel insurance policy for coverage related to terrorism at their destination.
This attack became a known event on January 7, 2015. Customers who purchased their travel insurance policy prior to that date, may be eligible for the following benefits.
Travel insurance may provide coverage for trip cancellation and interruption when there is a terrorist event at the customer's destination within 30 days of the day they are scheduled to arrive. In this case, customers may be covered for losses related to trip cancellation and interruption, travel delay, baggage delay or loss and emergency medical and dental services. Policy holders may also take advantage of emergency medical assistance, emergency medical transportation, legal assistance and travel and document assistance.
Customers who have questions can refer to their policy or call us at the number on their certificate of insurance. We are here 24/7/365 to answer questions and provide travel assistance.
Allianz Global Assistance customers should remember these important tips:
If you're able to change the dates of your trip, we will change the dates of your travel insurance policy to correspond to your new dates of travel. Just visit AllianzTravelInsurance.com to change your dates or to file a claim.
Read your policy before you travel so you understand what coverage and services are available to assist you.
Be sure to take your travel insurance card with you on your trip. It includes your policy number and our toll free travel assistance phone number.
If you need help, call us. We're here 24/7/365 to assist you.
*Terms, conditions, and exclusions apply. Please see your Certificate of Insurance/Policy for full details.
Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated A- (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated A- (Excellent) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on the insured's state of residence. Plans may not be available in all states. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage because of the affiliation between AGA Service Company and Jefferson Insurance Company.