Allianz - hero-cov-alerts
Coverage Alerts

Winter Storm Wilbur: April 2018

Winter Storm Wilbur is forecasted to bring heavy snow and wind to the Northern Rockies, Plains, Upper Midwest, and Great Lakes.  If you are traveling during this storm, remember these important tips:


You should contact your travel provider prior to canceling your travel arrangements.  Many airlines and other travel suppliers are allowing customers to change their dates of travel without fees and penalties.  If your travel supplier allows you to change the dates of your trip, you may also change the dates on your travel insurance policy by managing your policy on

While traveling, you should take your travel insurance card with you.  It includes your policy number and our toll free travel assistance phone number.  You should also review your Letter of Confirmation and Certificate of Insurance/Policy to learn details about your coverage.

Winter Storm Grayson became a known event on April 2, 2018.  Customers who purchased their travel insurance policy prior to that date, may be eligible for the following benefits:

If your Letter of Confirmation lists Travel Delay as a benefit, you may be eligible to receive reimbursement for additional out of pocket transportation, lodging or meal expenses incurred as a result of a delay by your common carrier of six or more consecutive hours (please note: this benefit has a per person, per day maximum as well as a policy maximum). Some policies also provide coverage for pre-paid, non-refundable expenses lost due to the Travel Delay and may allow you to cancel or interrupt your trip if your delay causes you to miss more than 50% of your scheduled trip.

You may qualify for Trip Cancellation/Interruption benefits if your travel supplier experiences a complete cessation of services for 24 or more consecutive hours due to severe weather.

In addition, coverage for Emergency Medical/Dental expenses and Emergency Medical Transportation may be available.

To file a travel insurance claim, please visit

Terms, conditions, and exclusions apply to all plans. Plans are available only to U.S. residents. Not all plans are available in all jurisdictions. For a complete description of the coverage and benefit limits offered under your plan, carefully review your plan’s Letter of Confirmation/Declarations and Certificate of Insurance/Policy. Insurance coverage is underwritten by BCS Insurance Company (OH, Administrative Office: Oakbrook Terrace, IL), rated "A-" (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: Richmond, VA), rated "A+" (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on state of residence. Allianz Global Assistance and Allianz Travel Insurance are brands of AGA Service Company. AGA Service Company is the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Non-insurance benefits/products are provided and serviced by AGA Service Company.

Apr 03, 2018