June 1, 2020
Due to travel restrictions, plans are only available with travel dates on or after
Due to travel restrictions, plans are only available with effective start dates on or after
;
Please be advised: For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. We recommend contacting your supplier to understand the options available to you.
For information about claims due to COVID-19, please read our Coverage Alert and FAQs.
We want to make your claims experience as simple and convenient as possible.
To get started with your claim, we need to look up your policy. If you already have an account, you can log in to access your policy.
If not, we will find it using the search tools below. We need two pieces of information -
For reference, your policy number is in the documents you received when you purchased your policy.
For details on the claims process, click here.
If you don’t see your policy in the list above, you can search for a new one below. We need two pieces of information:
For details on the claims process, click here.
In order to process your claim as quickly as possible we must have supporting claim documents. To view documents that will be required for your claim please click below.
If you don’t have all of your documents yet, no problem. You can still file your claim, and come back later to submit additional documents.
Claim Documentation Checklist