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" If your actions inspire others to dream more, learn more, do more and become more, you are a leader."
Chief Legal Officer, Americas
Jack is passionate about the law because it protects customers. As Chief Legal Officer, Jack is responsible for managing the legal team in the U.S., as well as overseeing the heads of the Legal Divisions in Canada, Brazil, and Mexico. He also lobbies for laws that require more clarity around our industry. Helping people understand travel insurance is a priority for Jack because he knows how important it is to be protected—being an avid traveler himself. He was an exchange student in Australia, worked on a cruise ship as a chef, and now enjoys exploring the world with his wife.
As a firm believer that our mission of helping people should be more than a philosophy at work, Jack volunteers on the board of the Ashland Economic Development Authority and the Ashland Main Street Association—promoting local business and community awareness.
Jack graduated from University of New Hampshire Law School in 1994, and became a Chartered Property Casualty Underwriter (CPCU) in 1996. In 1999, he received his Master of Business Administration (MBA) from Boston College, and in 2018, he was inducted into the Federation of Regulatory Counsel (FORC).
Mike Nelson
Chief Executive Officer,
Americas and Global Travel
Jeffrey Wright
Chief Financial Officer
Rob Cavaliere
Chief Product Officer,
USA and Global Travel
Elena Edwards
General Manager, USA
Ricky Horwitz
Chief Sales Officer,
Americas and Global Travel
Denise Marshall
Chief Human Resources Officer
Joe Mason
Chief Marketing Officer,
Americas and Global Travel
Jedey Miranda
Chief Operations Manager, Americas
Jim O'Connor
Head of US Operations
Jack Zemp
Chief Legal Officer, Americas
Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated “A-” (Excellent) by A.M. Best Co., under BCS Form No. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series, depending on your state of residence and plan chosen. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
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